Arlington County Emergency Communications Center recently implemented the APCO Institute Emergency Medical Dispatch (EMD) Program. Arlington County Emergency Communications Center provides 9-1-1 dispatching for Arlington County, Falls Church City, the Pentagon, Fort Myer Army Base and Arlington National Cemetery with a staff of 55 and an annual call volume of over 500,000.

The APCO Institute EMD Program, based on EMD Guidecards and software, is a systematic way to manage emergency medical service (EMS) resources in an organized and effective manner and to provide medical assistance to callers, when needed, until medically trained field response units arrive at the scene.

Arlington County Emergency Communications Center credits two saved lives to the program since its implementation, including one infant.

“The APCO Institute welcomes Arlington County Emergency Communications Center as an EMD User Agency and looks forward to working with their staff to provide EMD services to their area,” APCO Institute Director Julie Troutman said.