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Mary Rose Roberts Mary Rose Roberts is the associate editor of Urgent Communications, formerly Mobile Radio Technology magazine. She can be reached at maryrose.roberts@penton.com

Tiburon Enhances Situational Awareness and Emergency Response for Public Safety Agencies

Public safety agencies can significantly improve critical situational awareness and emergency response using Tiburon Inc.’s enhanced suite of software, security and analysis solutions. With this Tiburon solution platform, law enforcement officers, firefighters, first responders and dispatchers can make informed split-second decisions that will better protect the communities they serve and themselves.


Tiburon continues to improve the ability of public safety agencies to automate, communicate and leverage information to optimize dispatch, incident management and reporting, records management and corrections management across operational environments. Specifically, public safety agencies can realize the following:

Innovative new dispatching algorithms offer choices based on geography and resource types in dispatching the appropriate response units thereby optimizing response times and speed.

A brand new graphical user interface offers improved ease of use and a new night mode which improves safety and usability in the field.

Enhanced security features for corrections officers provide inmate separation management and critical alerts.

“From the most demanding conditions to day-to-day operations, public safety agencies require technology that can be relied upon to give them the most accurate picture of their operations,” said Ian Archbell, vice president, marketing and product management of Tiburon. “This latest set of product enhancements from Tiburon gives agencies the ability to make the right decisions the first time regarding how their personnel and other resources are deployed. We see this as a significant advantage for productivity, data accuracy and first responder safety among our clients.”


The upgraded product suite includes CommandCAD 2.5, CAD/2000 7.6, LawRECORDS 7.6 and JailRECORDS 7.6. All are available on July 1, 2009.

Tiburon CommandCAD 2.5 provides expanded features and quicker response times based on historical situational scenarios, including dispatching and incident control for law enforcement, fire protection and emergency medical services in single and multiple jurisdiction environments.

Tiburon CAD/2000 7.6 provides effective response and easy access to critical information, including a snapshot of the number of personnel assigned to an incident and the ability to quickly upgrade or downgrade incident priority.

Tiburon LawRECORDS 7.6 provides enhanced automated reporting for the California electronic citation and arrest reporting system (E-CARS) for required uniform crime reporting (UCR) submission. Arrest/booking numbers are now shared between Tiburon LawRECORDS, MobileREPORTS and JailRECORDS. LawRECORDS and MobileREPORTS 7.6 have an agency configuration option to either push or pull arrest data to or from Tiburon JailRECORDS to reduce duplicative data entry and speed the booking and report writing process. This improves workflow and reduces the time officers spend on data entry.

Tiburon JailRECORDS 7.6 leverages the latest Microsoft technologies to improve safety and reduce liabilities to correction facilities through new inmate separation management features and alerts to corrections officers.

More information on the product benefits is available at www.tiburoninc.com

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